Contact Us
We’re here to make food that fits your life — and that includes listening to you.
Whether you have a question, feedback, or just want to say hello — we read every message.
Acknowledgement: within 48 hours
Resolution: within one month
General Queries & Partnerships
- Email: contact@getchup.life
Use this email for:
- Partnerships & collaborations
- Workplace & retail enquiries
- Press & media conversations
- General queries
Orders, Shipping & Delivery Support
If your order hasn’t arrived, you want to cancel before dispatch, or you faced a delivery issue — our team is here to help.
- Email: support@getchup.life
- Phone: +91 78387 71169 (Mon–Sat, 10 AM – 6 PM)
- Response time: within 24 hours
For cancellations & refunds:
Write to support@getchup.life with subject line “Refunds”.
Privacy & Data Requests
For exercising your data rights under applicable laws (including DPDP Act, 2023):
- Email: privacy@getchup.life
You may contact us for:
- Data access, correction or deletion
- Withdrawal of consent
- Data portability & user rights requests
Grievances & Compliance
Grievance Officer (as per Consumer Protection (E-Commerce) Rules, 2020 & DPDP Act, 2023)
- Name: Romita Chatterjee — Director
- Email: grievance@getchup.life
- Phone: +91 99999 80687
We acknowledge grievances within 48 hours and
endeavour to resolve them within one month.
Registered & Postal Address
Rogodelic Private Limited (Getchup)
504, 5th Floor, DLF Centre, Savitri Cinema Complex,
Greater Kailash 2, New Delhi — 110048, India
Press & Media
For interviews, coverage, or media kits:
- Email: contact@getchup.life
Something Else?
Not sure which category your query fits into?
Just write to contact@getchup.life — we’ll route it to the right team.
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